Privacy Policy

When you browse our website, place an order or contact us, we may collect information that is necessary to provide our services.

• Your name
• Mobile number
• Email address, when provided
• Delivery address and related address details
• Order and product information
• Payment transaction references submitted during checkout
• Messages or information you provide when contacting us

We aim to collect only information that is reasonably necessary for operating the website, processing orders, providing support and handling customer requests.

Information collected through the website may be used for purposes including:

• Processing and fulfilling orders
• Arranging delivery of purchased products
• Verifying payment transactions
• Providing order status and support
• Responding to customer enquiries
• Managing returns, refunds or other order requests
• Maintaining website security and preventing misuse
• Improving the website and shopping experience

During the current UPI checkout process, customers may be asked to submit a transaction reference or UTR after making a payment. This information is used to help identify and verify the payment.

A submitted UTR does not by itself mean that a payment has been verified. Payment verification may be required before an order is processed.

The website may use browser storage, sessions and similar technical mechanisms to keep the shopping experience functional.

For example, session information may be used to maintain your cart and checkout information while you move between pages.

We may also use technical information such as browser, device or website usage information where reasonably necessary for website operation, security and improvement.

We do not intend to sell your personal information as a standalone product.

Information may need to be shared with service providers or other parties where reasonably necessary to complete an order or operate the website, such as delivery, payment, hosting or technical service providers.

Information may also be disclosed where required by law, legal process or to protect the website, customers or legitimate business interests.

We take reasonable steps to protect information handled through the website against unauthorized access, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Information associated with an order may be retained for purposes such as order processing, payment verification, customer support, accounting, dispute handling and legal or regulatory requirements.

If you contact us regarding an existing order, we may use the order number and related information to locate and assist with that order.

The website may use third-party services for functions such as payment processing, hosting, analytics, communications, delivery or other technical services.

Such services may process information according to their own privacy policies and terms. Customers should review the applicable third-party policies where appropriate.

Our website is intended for general shopping use and is not specifically directed toward children.

If information relating to a child has been provided to us unintentionally, please contact us so that the matter can be reviewed and handled appropriately.

Depending on the information involved and applicable law, you may contact us to ask about information associated with your customer interaction or order.

We may need to verify your identity or request additional information before responding to certain requests.

This Privacy Policy may be updated from time to time to reflect changes in our website, services, legal requirements or business practices.

The updated version will be made available on this page.

If you have questions about this Privacy Policy or want to contact us regarding information associated with your order, please use our contact page.