Shipping Policy

Orders are processed after the required order and payment verification steps have been completed.

Processing time can vary depending on product availability, order volume, payment verification and other operational requirements.

Once an order has been processed and is ready for shipment, it may be handed over to the applicable delivery partner.

Dispatch timing can vary depending on the product, destination, order volume and logistics conditions.

If tracking information is available, it may be provided to the customer through the contact information supplied with the order.

Estimated delivery time can vary depending on the delivery location and courier service.

• Major cities may receive orders sooner.
• Remote locations may require additional transit time.
• Courier delays may occur during peak periods.
• Public holidays and weather conditions may affect delivery.
• Unexpected logistics disruptions may cause delays.

Delivery estimates are indicative and are not a guaranteed delivery date unless specifically stated otherwise.

Applicable shipping charges, if any, will be displayed during the ordering or checkout process before the order is completed.

Shipping charges may depend on factors such as destination, order details, delivery service and promotional conditions.

Customers are responsible for providing a complete and accurate delivery address.

• Full name
• House or building information
• Street or locality
• City and state
• Correct PIN code
• Reachable mobile number

If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect, the phone number cannot be reached or for another delivery-related reason, the courier may make additional attempts or return the parcel according to its applicable process.

Customers should remain available at the provided contact number and coordinate with the delivery partner when required.

If a package appears visibly damaged at the time of delivery, customers should carefully inspect the package and, where reasonably possible, document the condition before accepting it.

If the product inside is damaged or there is another issue with the delivered order, contact andaazi Clothing as soon as possible and follow the applicable return or replacement procedure.

Customers can use the available order tracking facility on the website when an order has been created and the required information is available.

Delivery may be affected by circumstances outside our reasonable control, including severe weather, natural events, transportation interruptions, courier disruptions, strikes, public holidays, government restrictions or other unforeseen events.

In such situations, we will make reasonable efforts to support the delivery process, but the final delivery timeline may depend on the relevant logistics provider.

Shipping and delivery issues involving returns, replacements or refunds are handled according to the applicable andaazi Clothing Return & Refund Policy.

If you have questions about the delivery of your order, please contact andaazi Clothing with your order number and relevant delivery details.