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Terms of Service

Please read these terms carefully before using the andaazi Clothing website or placing an order.

1. Acceptance of Terms

By accessing or using the andaazi Clothing website, you agree to comply with these Terms of Service and the policies referenced on this website.

If you do not agree with these terms, please do not use the website or place an order.

2. Website Use

You may use this website for lawful personal shopping and related purposes.

You agree not to misuse the website or attempt to interfere with its operation, security or availability.

  • Do not use the website for unlawful activities.
  • Do not attempt unauthorized access to website systems.
  • Do not submit knowingly false or misleading information.
  • Do not interfere with the shopping or checkout process.
  • Do not use automated methods to abuse website resources.

3. Product Information

We aim to display product names, images, descriptions, prices, variants and other information as accurately as reasonably possible.

Actual product appearance may vary slightly because of photography, lighting, display settings and other factors.

Product availability, prices, variants and other details may change without prior notice.

4. Prices & Offers

Product prices displayed on the website are shown in Indian Rupees unless otherwise stated.

Promotional offers may have specific conditions, eligibility requirements or limitations.

🎁 Buy 2 Get 1 Free andaazi Clothing may display a Buy 2 Get 1 Free promotion. The applicable products, conditions and offer calculation should be checked during shopping and checkout.

Offers may be changed, suspended or withdrawn where permitted by applicable law.

5. Orders

Placing an order constitutes a request to purchase the selected products. An order may remain subject to payment verification, product availability and other applicable checks.

We may contact you using the information provided during checkout when necessary to process or clarify an order.

An order may be cancelled or declined where reasonably necessary, including circumstances involving unavailable products, payment problems, suspected misuse or incorrect information.

6. Payment

Customers are responsible for providing accurate payment information and completing the payment process correctly.

Where UPI payment is used, the customer may be required to submit the applicable transaction reference or UTR.

A submitted UTR does not automatically mean that payment has been successfully verified. Payment verification may be required before order processing.

andaazi Clothing will never require you to provide your UPI PIN, OTP, password, CVV or other confidential banking credentials through customer support.

7. Delivery

Orders are generally prepared for dispatch after the required payment verification and order processing steps are complete.

Delivery time may vary depending on destination, courier availability, logistics conditions, public holidays and other circumstances outside our direct control.

Customers are responsible for providing a complete and accurate delivery address and reachable contact information.

8. Returns & Refunds

Returns, replacements and refunds are subject to the applicable andaazi Clothing Return & Refund Policy.

Customers should review the applicable policy before placing an order and follow the required procedure when submitting a return or refund request.

9. Customer Responsibilities

You are responsible for ensuring that information supplied during checkout is accurate and complete.

  • Provide a valid name and contact number.
  • Provide an accurate delivery address.
  • Review your product selection before ordering.
  • Keep your order number for future reference.
  • Use your own payment account or authorized payment method.
  • Keep payment credentials and OTPs confidential.

10. Intellectual Property

Website content, branding, text, graphics, layout and other materials may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute or commercially exploit website content without appropriate authorization, except where permitted by applicable law.

11. Third-Party Services & Links

The website may rely on third-party services for payment, hosting, delivery, communication or other functionality.

Third-party services may operate under their own terms and policies. andaazi Clothing is not responsible for matters outside its reasonable control involving third-party platforms.

12. Website Availability

We aim to keep the website available and functional, but continuous or uninterrupted availability cannot be guaranteed.

Website access may occasionally be interrupted for maintenance, technical issues, security reasons, updates or circumstances outside our control.

13. Limitation of Liability

To the extent permitted by applicable law, andaazi Clothing will not be responsible for losses arising from circumstances beyond its reasonable control, including technical failures, courier delays, payment-service interruptions or other external events.

Nothing in these terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

14. Changes to These Terms

These Terms of Service may be updated from time to time to reflect changes to our services, website, business practices or applicable requirements.

Updated terms will be published on this page. Continued use of the website after an update may constitute acceptance of the revised terms to the extent permitted by law.

15. Contact Us

If you have questions about these Terms of Service, an order, payment or any other website matter, please contact andaazi Clothing through the contact page.